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Managing emotions (anger management) - 3.5-hours

Register using a credit card or invoice - $375

The training is based on the philosophy that personal growth comes when we take ownership of and set boundaries on our behavior. In addition, relationships work best when individuals focus on the impact of their behavior rather than intent.

The workshop will give the attendee some practical tools and techniques that will improve their ability to manage and express their emotions in a way that:

  • recognizes the power of emotions to create a hostile environment;
  • discerns (detects with the senses) the emotional boundaries (property line) of others;
  • reflects a professional persona.

Workshop Outline

Learning Objective
understand the power of emotions to create a hostile work environment

Learning Outcome
acknowledge the need to set boundaries on their own emotions and behavior

  • Minds on: Civil behavior
  • It's about health and safety
  • My learning goal
  • What makes you angry?
  • Frustration and the power of internal sentences
  • Using values to think Impact (how do others see me?)
  • The F.I.D.O. model: Steps to emotional intelligence

Learning Objective
communicate effectively with others 

Learning Outcome
develop A+ self-talk that leads to positive choices when dealing with emotionally difficult situations

  • Responsible conduct
  • Personal and professional boundaries
  • Reading the face part 1 & 2
  • Three skills for managing anger and  boundaries
  • Your personal development action plan
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toll-free: 1.866.377.0165  local: 1.416.252.5002
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Webinars

  • Anti-oppression training
  • sensitivity training
  • sexual harassment (2-hours)
  • sexual harassment (5-hours)
  • confidentiality training
  • consent: making informed choices
  • customer service webinar
  • managing emotions
  • stress management
  • patient boundaries
  • professional boundaries (webinar)
  • racial sensitivity training
  • unconscious bias training

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  • home
  • about
    • cookie policy
  • workshops (in class)
    • sensitivity training
      • Calgary
      • Edmonton
      • Halifax
      • London
      • Ottawa
      • Toronto
      • Vancouver
      • Winnipeg
    • customer service (in class)
  • webinars
    • sensitivity training
    • sexual harassment (2-hours)
    • sexual harassment (5-hours)
    • confidentiality training
    • consent: making informed choices
    • customer service webinar
    • managing emotions
    • managing stress
    • patient boundaries
    • professional boundaries (webinar)
    • racial sensitivity training
    • unconscious bias training
    • Anti-oppression training
  • on demand
    • sensitivity training
    • formation sensibilité
    • sexual harassment
    • bias free service
    • customer service
    • professional boundaries
  • programs
    • for Educators
  • contact us