We made it easy to attend a self-guided learning event.

Whether you need one seat or a bundle of seats (single or multi-course bundles), we can get you up and learning quickly.
Course bundles have no expiration date.

Single seat

  • 1Complete the course registration form or email us
  • 2Login to the learning site
  • 3Access the course with the enrollment key

Course bundle

  • 1Purchase a seat bundle or email us for other bundles
  • 2Register participants as needed
  • 3Participants access the course with their enrollment key

Sexual Harassment Training: Webinar/Self-study

The two hour session is offered as a webinar and self-study course. The course is also available in a 5-hour format and can be tailored to meet the needs of prescribed professional learning or remediation mandated by a standards body.

The course is inquiry-driven in order to spur engagement with the content. A key inquiry question for participants is as follows: "How could the concept of boundaries help me create a more respectful, professional and inclusive environment?"


"The assignments and discussions help participants take ownership of their responsibility to make where they work a great place to be."


SENSITIVITY TRAINING - Self-study - on demand

Because learning is a social process and each learner has unique needs, self-study participants are never left alone. A facilitator will always be there to provide confidential feedback along the way. The fancy term for the help we provide is scaffolding. Over the past 4 years, self-study participants have completed the course in 7 hours, with some participants choosing to complete it in 1 day or over the course of a week.

We recommend that self-study participants download the fillable PDF reference workbook on the course homepage. The self-study workbook is a great way for participants to keep track of the big ideas of each module as well as their personal reflection. View the sample introduction to the course.

cost: 295 + tax


Customer Service:
The big 5 competencies

The common denominator in any organizational community is RELATIONSHIPS. The workshop will give you some practical tools and techniques that will help you improve your ability to build relationships with customers using the big 5 competencies.

Read more..

Professional Boundaries - Webinar & Self-study

Webinar Registration  | Self-Study Registration  

We use a 4-plus-1 competency-based framework to define the skills, behaviors, and attitudes of people who honor professional boundaries.

Four features of the framework are ideal behaviors and traits of an individual working in a team context. The additional competency is unique to your organizational context and role. It is a skill, behavior, or attitude that would help you to be a part of or create a community that works effectively to achieve the overall goals and values of your organization.

Course objectives

  • Encourage virtuous behavior in public spaces by helping you to pay strict attention to professional boundaries;
  • Instill and/or renew a higher level of commitment to adhere to professional standards in lean and rich communication channels;
  • Defend your personal and collective image, identity, and reputation by focusing on impact and not intent.

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