Because learning is a social process and each learner has unique needs, self-study participants are never left alone. A facilitator will always be there to provide confidential feedback along the way. The fancy term for the help we provide is scaffolding. Over the past 4 years, self-study participants have completed the course in 7 hours, with some participants choosing to complete it in one day or over the course of a week.
We recommend that self-study participants download the fillable PDF reference workbook on the course homepage. The self-study workbook is a great way for participants to keep track of the big ideas of each module as well as their personal reflection. View the sample introduction to the course.
The self-study course incorporates much of the elements of the in class and webinar content with asynchronous feedback from a facilitator.
Regardless of the format you choose, the training session is divided into three parts, Awareness, Analysis and Action and can be tailored to meet your specific needs.
The Awareness and Analysis sections will help you uncover unconscious insensitivity. Self-awareness, through guided reflection, is an important step in developing a social and emotionally intelligent practice.
In a free and democratic society, no one has the right to tell you what to think. However, organizations have a legal right to set boundaries on your behavior. Because your beliefs and expectations affect your interaction with clients, coworkers and students, it is important to bring them into conscious awareness and take steps to mitigate their influence. The end goal of the introspective process is to help you in working with “others” who may be outside your comfort zone.
The Action section provides you with tools to communicate effectively in a supportive and sensitive manner in order to deliver the highest service possible.
The self-study format includes a special module for teachers, team leads, supervisors and managers that will help in taking a more measured and sensitive response when dealing with poor performers.
At the close of the workshop, you will develop a Personal Action Plan. An Action Plan is a list of tasks that you have to carry out to achieve an objective. It differs from a To Do List in that it focuses on the achievement of a single goal. Wherever and whenever you want to achieve something, draw up an action plan. This allows you to concentrate on the stages of that achievement, and monitor your progress towards it.
The workshop will give you some practical tools and techniques that will improve your ability to: