Sensitivity Training - in Class
The Sensitivity Training workshop is designed for individuals who desire to improve their ability to build relationships in the context of gender and ethnic diversity. The content is tailored to your organization's requirement. You can take the webinar and self-study course on the go by using an iPad or Android device.
We use a competency-based framework to define the skills, behaviors, and attitudes of people who honor professional boundaries. It is a 4-plus-1 model.
Four features of the framework are ideal behaviors and traits of an individual working in a team context. The additional competency is unique to your organizational context and role. It is a skill, behavior, or attitude that will help you to build and sustain healthy public and private relationships.
in Class locations
From start to finish, the focus is on developing a personal action plan in order to solidify a commitment to an informed sensitive practice that acknowledges and honors professional boundaries.
Sensitivity Training - Webinar
Diversity & Sensitivity Webinar - Register Now
Sensitivity Training - Self-study
Sensitivity Training: Valuing Confidentiality and Patient Boundaries
The customized one-on-one 5-hour instructor led webinar will help participants build their inclination to make good faith choices when dealing with the information of those in care and to be consistently respectful of boundaries.
Sensitivity for Health Professionals - Register Now
Testimonials
"The course resonated with the group."
"Thank you again for your wisdom and professionalism during our meeting and providing me with so many great tools that I have been implementing in my personal and professional life."
"At the time I thought it was insulting and patronizing that I had to attend this class but now I see I’m am exactly the kind of person who could benefit from it just by being receptive to it."
"I learned I had a lot to learn about boundaries."
Professional Boundaries - Webinar Only
We use a 4-plus-1 competency-based framework to define the skills, behaviors, and attitudes of people who honor professional boundaries.
Four features of the framework are ideal behaviors and traits of an individual working in a team context. The additional competency is unique to your organizational context and role. It is a skill, behavior, or attitude that would help you to be a part of or create a community that works effectively to achieve the overall goals and values of your organization.
Webinar objectives
- Encourage virtuous behavior in public spaces by helping you to pay strict attention to professional boundaries;
- Instill and/or renew a higher level of commitment to adhere to professional standards in lean and rich communication channels;
- Defend your personal and collective image, identity, and reputation by focusing on impact and not intent.
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Customer Service: The big 5 competencies
The training is based on the philosophy that the common denominator in any organizational community is RELATIONSHIPS. The workshop will give you some practical tools and techniques that will help you improve your ability to build relationships with customers using the big 5 competencies.