Professional Boundaries (webinar & self-study)

Webinar & self-study objectives

The one-on-one instructor led online course incorporates the same modular design of all our courses tailored to your specific needs. When you register, let us know the optional agenda items.

The webinar is scheduled around your availability. All you will require is a computer, laptop, or smart device with internet access to enjoy a rich multimedia learning opportunity. 

You can now attend our webinars using your smart device. Download and install the FREE Adobe Connect app from the Google Play StoreApple iTunesAndroid Market, or Blackberry App World.
Wi-Fi connection recommended.

At the close of the session, the workshop facilitator will require you to develop your own Personal Action Plan in order to solidify a commitment to professional practice.

  • Encourage virtuous behavior in public spaces by helping you to pay strict attention to professional boundaries;
  • Instill and/or renew a higher level of commitment to adhere to professional standards in lean and rich communication channels;
  • Defend your personal and collective image, identity, and reputation by focusing on impact and not intent.


Course outline
Module 1 - Professional boundaries (2-hours)

  1. Course overview 
  2. Minds-on: Toxic communication in public spaces
  3. Big ideas and your goal
  4. Personal and Professional boundaries
  5. Building an “Us” community”: A model of human behavior [optional]
  6. Dealing with annoying and inappropriate behavior [optional]
  7. Using values to build productive relationships [optional]
  8. A pathway to professionalism
  9. Legal  boundaries: How does it inform professional practice?
  10. The HBRC model for thinking impact [optional]
Module 2 - Building a community of trust (1-hour)
  1. Theory of implicit bias
  2. Reflective practice: Extinguishing implicit bias
  3. Challenging sexism [optional]
  4. Creating a mindset of inclusion with organizational or community subcultures [optional]
  5. Five skills for building professional rapport [optional]
  6. Listening for the emotional temperature
  7. Humor: Reflecting on its value
  8. Thinking about "communityship" [optional]
  9. Personal next steps: My path to honoring boundaries

Webinar registration

Cost: $300.00


Optional lessons

You have the option of self-selecting content that is important to you or allowing the facilitator to use their professional judgment.

Module 1

Building an “Us” community”: A model of human behavior
The section explores the connection between your social network, values, and behavior. It concludes with participants exploring the three buckets of behavior in public settings.

Dealing with annoying and inappropriate behavior
Introduces a structured approach to two of the three buckets of behaviors. Having a structured well thought out approach builds confidence to tackle challenging issues. Without a plan, you plan to fail.

Using values to build productive relationships
The lesson explores how values can be used to create personal bond and trust.

The HBRC model for thinking impact
The lesson unpacks the four ways we cross boundaries in public and private spaces. It wraps up with a look at several cases to help participants use questions to avoid unprofessional behavior.

Module 2

Challenging sexism
The lesson avoids making simplistic claims about the nature of sexism in order to avoid the trap of seeing anti-sexist action as only an act of political correctness. The emphasis is not on language reform or watching what you say by paying attention to an abstracted set of rules, but about building trusting relationships that lead to success and using questions to discern the impact of your choices. It also explores the concept of micro-aggression, a prevalent manifestation of sexism, and micro-affirmation as one path to challenging it.

Creating a mindset of inclusion
The lesson explores a simple method for extinguishing negative stereotypes about sexual identity prevalent within the wider culture.

Five Skills
The lesson explores five low-cost ways to build mutual trust or rapport without crossing boundaries.

Thinking about "communityship"
Explore the concept of "communityship" proposed by Henry Mintzberg. Participants are asked to write a vision template based on six actions that build trusting relationships.